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Only Working with IE
22 July, 2013
9:36 am
MSgherzi
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Hey guys,

 

I have been using Sermon Browser with MediaElement.js for our Church for about a year now. Just last night, as I was adding new sermons, I noticed it now is only working with Internet Explorer and no other browsers. Using Chrome, Firefox, etc. it never plays.

 

Could someone tell me what has, all of a sudden, gone wrong?

 

The site can be found over at http://www.SothChurch.org/sermon

 

Funny thing though: The widget on the right side of the website works just fine if you hit the play button. (where it says "Latest Sermon") The one on the bottom of the website does not, though.

 

I also just tried downgrading Media Elements.js down to 2.9 and 2.7, same issue though.

 

We have an important series that needs to be uploaded ASAP. Any quick assistance would be greatly appreciated!

 

Blessings,

Matt

22 July, 2013
4:03 pm
Ben Miller
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Matt,

In your WordPress control panel, go to Sermons, Options.  What do you have for the "MP3 shortcode" setting?  Try changing it to this:

(left-square-bracket)mejsaudio mp3="%SERMONURL%" preload="none"(right-square-bracket)

Use the actual square bracket characters [ ] instead of the bold text.

Let me know if that works or if you still are having trouble.

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 11/21/2013
Announcing version 0.45.12

22 July, 2013
8:43 pm
MSgherzi
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Ben,

 

Did that and the same problem exists.

 

I also went ahead and deactivated MediaElements, deleted it (and the files), FTPed into the plugin directory, re-uploaded the 2.9.1 version, went back into WordPress, re-activated it....same problem.

 

And like I said: We have been using sermon browser for the last year, and this is the first time this has ever happened.

 

Any other suggestions?

 

Thanks for the quick response,

Matt

23 July, 2013
7:53 pm
Ben Miller
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Matt, have you made any changes to any Sermon Browser PHP files after updating to version 0.45.9?

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 11/21/2013
Announcing version 0.45.12

23 July, 2013
8:39 pm
MSgherzi
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Ben Miller said
Matt, have you made any changes to any Sermon Browser PHP files after updating to version 0.45.9?

Ben,

 

No, I haven't modified Sermon browser beyond the GUI that is provided when installed via Word Press.

 

 

Matt

23 July, 2013
8:48 pm
Ben Miller
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I see on your website that just below the media player, there is a link that says "Download audio file / Mobile".  How did you get this text to appear?

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 11/21/2013
Announcing version 0.45.12

25 July, 2013
9:33 am
MSgherzi
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Ben,

 

I got that to appear by changing the MP3 shortcode to "[mejsaudio mp3="%SERMONURL%"]<p><a href="%SERMONURL%">Download audio file / Mobile</a></p>" but it isn't causing the problem, as it's always been there. I already also tried removing the paragraph and ending it with the right bracket, but it didn't fix anything.

 

Anything else you can think of?

 

Blessings,

Matt

25 July, 2013
3:47 pm
Ben Miller
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Matt, I'd like you to update the MediaElement plugin back to the latest, 2.10.3.  I know you were already running it and it didn't work, but I'm comparing the code on your website with others that are working, and I'd like to compare apples-to-apples.  Let me know when you are running MediaElement 2.10.3, and I'll take another look.

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 11/21/2013
Announcing version 0.45.12

25 July, 2013
5:54 pm
MSgherzi
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Ben,

 

It's been updated to the latest version.

 

I appreciate the time you are taking to look in to this. Please let me know what you find.

 

Thanks in advance,

MAtt

25 July, 2013
10:32 pm
Ben Miller
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Matt, I'd like you to try something.

Make a new post or page on your site for testing.  On this post or page, add the following shortcode:

mejsaudio mp3="http://sothchurch.org/sermons/06-23-13.mp3"

Don't forget to put square brackets [ ] around it.  Then post a link to this new page here, so I can take a look.

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 11/21/2013
Announcing version 0.45.12

26 July, 2013
12:03 am
MSgherzi
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Ben,

 

I did that. You can find it here:

http://sothchurch.org/test-sermon/

 

That looks like it's actually working.

 

Is the shortcode for some reason not grabbing the MP3 URL properly outside of IE?

 

Thanks,

Matt

26 July, 2013
3:47 pm
Ben Miller
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Thanks.  Now please edit your Test Sermon page again, and change the shortcode to this:

mejsaudio mp3="http://sothchurch.org/sermon/?show&url=http%3A%2F%2Fsothchurch.org%2Fsermons%2F06-23-13.mp3"

Then post back here, and I'll take another look.

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 11/21/2013
Announcing version 0.45.12

26 July, 2013
6:19 pm
MSgherzi
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Ben,

 

Just did that.

 

Thanks,

Matt

26 July, 2013
7:27 pm
Ben Miller
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I think I know why it isn't working.

Look at the HTML source code of your Test Sermon page.  Search for:

audio id="wp_mep_1"

This will point you to the area of the code for the media player.  In the "source" tag (right after the "audio" tag), you'll see that the "src" parameter contains the URL that you entered into the shortcode.  However, the & symbol got encoded twice, so that your URL in the "src" parameter contains "?show&amp;amp;url=".  On my pages, it is only encoded once, like this: "?show&amp;url=".

I'm not sure why this is getting encoded twice on your site.  I suspect that either another plugin or your theme is intercepting this and encoding it again.

To test your theme, you could switch to one of the default themes (TwentyEleven or TwentyTwelve) temporarily and then check your Test Sermon page to see if the media player plays and see if the double encoding is gone.

If switching your theme doesn't solve the problem, then it is probably one of your plugins.  Deactivate your plugins until the problem goes away.

 

If you have any questions, or you want me to look at something for you, just let me know.

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 11/21/2013
Announcing version 0.45.12

27 July, 2013
3:27 am
MSgherzi
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Ben,

 

I will look in to it and see what has changed recently that might be attributing to this. I have the plugin "Automatic Updater" which keeps all of my plugins updated automatically. This can be a blessings as well as a curse in the event that it updates a plugin and that updates automatically causes issues along with it.

 

Thanks so much for taking the time to look in to it. I appreciate it greatly!

 

Blessings,

Matt

27 July, 2013
5:53 am
MSgherzi
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Ben,

 

I figured out what is causing it.

 

I have a plugin called "Bad Behavior". The purpose of it is to "Deny automated spambots access to your PHP-based Web site." Apparently, it messes with the shortcode for Sermon Browser grabbing the proper URL by adding that extra portion to the end of it.

 

Deactivating it fixes the problem. But this should be noted under an FAQ or help section as a plugin that doesn't play nicely with Sermon Browser.

 

Thanks again for your time, Ben!

- Matt

28 July, 2013
7:00 am
Ben Miller
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Thanks for the info.  I added a new question about it to the forum's FAQ.

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
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