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What are we doing wrong? File not found error
18 May, 2011
2:52 pm
gpitcher
Durban, South Africa
Member
Forum Posts: 4
Member Since:
11 May, 2011
Offline

We've recently installed SB for use on our church website and are so pleased by the features and functionality of this plugin.

I do however had an issue in getting this working. We're able to add preachers and series etc. and even adding sermons is fine (we're using the link URL option to an existing sermon base on a file resource which plays fine outside of SB) but when we go to play the sermon in the listing of sermons on the page where all sermons are listed error is "File not found". If we click on the sermon title to load it in it's own page or onto the series or preacher link to load all sermons by that preacher or in a particular series the site loads the "Not Found, Error 404" WP default page …. it keeps trying to find the page /uncategorized/314/?sermon_id=4. We are using permalink structure of "/%category%/%postname%/" but I also tried to set the permalink back to default but that made no difference.

There doesn't seem to be much more in the options or setup that could be affecting this and have extensively read the forums before posting. Anyone know what we're doing wrong here.

Help would be greatly appreciated.

18 May, 2011
11:11 pm
Mark Barnes
Admin
Forum Posts: 425
Member Since:
14 December, 2005
Offline

Is there a link you can post or PM me, or is this still only on a local machine?

19 May, 2011
12:25 pm
gpitcher
Durban, South Africa
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Forum Posts: 4
Member Since:
11 May, 2011
Offline

We're still not pointing the DNS to this site as it's in development but the site URL is: http://70.85.214.200/~glenridg
I have put the latest sermons widget on the home page and then I've also put the shortcode on the sermons page under Resources.
Look forward to whatever feedback you may have.

19 May, 2011
12:39 pm
Mark Barnes
Admin
Forum Posts: 425
Member Since:
14 December, 2005
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That's an odd one. Can you PM me log-in details?

24 May, 2011
2:56 pm
npalmer
New Member
Forum Posts: 2
Member Since:
24 May, 2011
Offline

We're having the same problem. I'm linking to another folder on our site that we keep all the audio files in for our podcast. The url plays fine if typed in the browser, just not through SB. Files are 20-30mb each, is that the problem? Also, after linking the file, it says it added the file to the database but nothing is being listed under linked files.

Love this feature for our site, hopefully I can get it working. Thanks for sharing and making this available.

26 May, 2011
6:32 am
npalmer
New Member
Forum Posts: 2
Member Since:
24 May, 2011
Offline

Just thought i'd post an update. WP just released an update and so after that was installed, I deactivated the plugin, then reactivated it, and everything works great. Not sure if it was a bug fixed by the WP update, but SB works fine now.

26 May, 2011
4:44 pm
chris.imel
Member
Forum Posts: 4
Member Since:
26 May, 2011
Offline
7 September, 2011
6:20 pm
srqbill
Member
Forum Posts: 4
Member Since:
7 September, 2011
Offline

It could be that the hosting company (hostgator in my case) needs to whitelist your domain name for it to work. Have the hosting company check the mod_security error log. Hostgator whitelisted mine, and it worked.

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