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Cant update Options
26 February, 2013
10:20 pm
mein
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Forum Posts: 13
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7 September, 2011
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I need to change the MP3 shortcode following a plugin update, but when I try to change any of the settings on that page I get the following message:

 

Forbidden

You do not have permission to access this document.

 

Clearly it's a permissions error, but I can't see what I need to change. the URL of the page giving the error is 

 

/wp-admin/admin.php?page=sermon-browser/options.php

 

Any help woud really be appreciated

27 February, 2013
3:18 pm
Ben Miller
Appleton, WI, USA
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Would you post a link to your website, so I can take a look?

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 5/24/2013
Announcing version 0.45.7

28 February, 2013
12:23 am
mein
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7 September, 2011
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The site is Hillview.cc

28 February, 2013
3:56 pm
Ben Miller
Appleton, WI, USA
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mein,

Do you see the error when you first click on the Options button, or when you try to hit save on the Options screen?

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 5/24/2013
Announcing version 0.45.7

28 February, 2013
8:39 pm
mein
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7 September, 2011
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When I hit save.

1 March, 2013
6:36 am
Ben Miller
Appleton, WI, USA
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Could you post a screenshot of what your Options screen looks like before you hit Save and get the error?  If not, could you post what is in each box on the Options screen?

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 5/24/2013
Announcing version 0.45.7

1 March, 2013
9:03 am
mein
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Forum Posts: 13
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7 September, 2011
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The requested screenshot can be seen here  http://tinyurl.com/aaddfeg

 

 

2 March, 2013
5:17 am
Ben Miller
Appleton, WI, USA
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Thanks.  Would you mind posting a screenshot of the error you get when you hit the Save button?

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 5/24/2013
Announcing version 0.45.7

9 March, 2013
11:27 pm
mein
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Forum Posts: 13
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Sorry for the delay her is the screenshot you asked for 

http://tinyurl.com/a7f869g

11 March, 2013
3:16 pm
Ben Miller
Appleton, WI, USA
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mein, I'd like to see your .htaccess file for your WordPress install.  This is the file that is in your main WordPress directory on your web server.

I'm not sure if it is a security risk or not for you to post that file on a public forum, so I've left you a Private Message with my e-mail address.  Please e-mail me your .htaccess file.

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 5/24/2013
Announcing version 0.45.7

18 May, 2013
10:54 am
mein
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Forum Posts: 13
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7 September, 2011
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11

Ben

 

I thought I had this issue solved, but unfortunately not. You mentioned in another post that you may have a solution

18 May, 2013
4:24 pm
Ben Miller
Appleton, WI, USA
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Andrew, try adding these lines to your .htaccess file, and see if that fixes your problem.

http://pastebin.com/xFJ78Y3i

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 5/24/2013
Announcing version 0.45.7

18 May, 2013
6:01 pm
mein
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7 September, 2011
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Unfortunately, that didn't seem to make any difference.

 

If I remove and reinstall the plugin will I need to recreate all the sermons or are they still held in the database?

19 May, 2013
1:15 pm
Ben Miller
Appleton, WI, USA
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18 June, 2009
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14

You can deactivate, delete, install, and activate the plugin, and all your sermons will still be there.  (Although, backing up your database is always a good idea before making any changes with plugins.)  The thing you DON'T want to do is hit the Uninstall button (Sermons, Uninstall).  If you do that, it will delete all your Sermon Browser data from the database.

I'm leaning toward the problem being some sort of server configuration.  You should try talking to your web host and see if they will help you.

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 5/24/2013
Announcing version 0.45.7

20 May, 2013
7:03 pm
mein
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Forum Posts: 13
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7 September, 2011
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15

Thanks Ben

 

Can you tell me which files the Options screen tries to update?

20 May, 2013
11:43 pm
Ben Miller
Appleton, WI, USA
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The Options screen doesn't update any files.  The options are saved in the WordPress database.

Ben Miller, Pathways Church, Appleton, Wisconsin, USA
Read the new FAQ, last updated 5/24/2013
Announcing version 0.45.7

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